OUR STORY

We understand that our Clients choose a service provider not for one specific reason, but for a host of reasons. They include staff courtesy, geographic location, variety of services provided, latest technology, cost, and positive recommendations from fellow business owners.

It is important to excel in all these areas. We believe that we will excel if our employees are aware of our goal to improve our Clients' overall satisfaction. As a result of positive interaction and a pleasant employment environment, we will be able to meet our goal.

Being employed within our Company is an opportunity as well as a great responsibility. How well you carry out your duties vitally affects the quality of services we deliver. Take great pride in your employment, realizing that your performance and service to our Client's, their Customers, Visitors, and Vendors contributes to our fine reputation as a provider of excellent services.

We are pleased to have you as an employee and anticipate that you will soon enjoy real satisfaction and a sense of accomplishment from your employment.

Our Philosophy

It is our belief that the interest of all whom are part of the Company will be best served by maintaining direct working relationships, a belief that we are at our best when working together with our Clients, fellow employees, and with everyone for whom we come in contact with.

We prefer that all employees in the Company interact with each other on a direct personal basis. We understand that each employee is unique and deserves to be treated as an individual.

We are committed to treating all employees fairly and to providing competitive pay and benefits. We welcome suggestions and are dedicated to resolving complaints promptly and fairly. We expect all Supervisors to work to maintain good employee relations and to establish an environment where open communication occurs and employees view union representation as unnecessary.

Please feel free to talk to your Immediate Supervisor if you ever have any questions about this subject

Attendance & Punctuality

To meet the Company’s responsibilities in providing quality services, Attendance and Punctuality are essential. If for any reason you cannot report for duty, you are responsible for calling your Immediate Supervisor at least 04 hours before your scheduled starting time so other staffing arrangements can be made.

Below is a more detailed explanation:

• You are considered absent if you are not present for duty as scheduled, regardless of the reason. If a pattern of frequent absences have been established, more than 02 days in a 06 month period, your Immediate Supervisor will counsel you and you will be subject to a Verbal Warning. If the pattern continues, you will be subject to a Written Warning and continued Disciplinary Action. If you are absent for 03 consecutive working days without contacting your Immediate Supervisor, the Company will consider you to have resigned your position, unless you could not contact the Company for reasons beyond your control.
• You are considered late if you do not report for duty at the scheduled time. If you expect to be late, you should contact your Immediate Supervisor ahead of time. If you do not call in; you must report your tardiness as soon as possible after you arrive for duty. If a pattern of frequent tardiness develops; you will be subject to Verbal and Written Warnings and continued Disciplinary Action.
• Because the Company continues to function during bad weather, you are expected to make every effort to report for duty regardless of the weather conditions. In severe weather conditions you may be asked to stay on duty for an extra shift during emergency staffing conditions.
• Employees shall keep all Company and/or Client Owned Vehicles, Equipment, and Facilities clean and in proper order at all times.
• Any employee injured while on duty will notify their Immediate Supervisor or Senior Officer In Charge as soon as possible.
• Employees may not make a purchase on behalf of the Company and/or Client without prior approval from their Immediate Supervisor.
• All employees shall take appropriate action to aid a fellow employee exposed to danger.
• Employees shall not possess Company and/or Client Owned Equipment not assigned to oneself.
• All employees shall report in writing a fellow employee’s violation of a Law, Standard Operating Guideline, Rule, Regulation, General and Special Order, and Written or Verbal Order. All such violations shall be reported to the proper Chain of Command.
• Employees in violation of these General Rules & Regulations will be subject to Disciplinary Action, up to and including Termination from the Company.

Code of Ethics

In recognition of the significant contribution of the Company to Crime Prevention and Reduction, as an Officer, I pledge:

To accept the responsibilities and fulfill the obligation of my role: protecting life and property; preventing and reducing crimes against the Company and its Clients; upholding the law; and respecting the constitutional rights of persons.

To conduct myself with honesty and integrity and to adhere to the highest moral principles in the performance of my assigned duties.

To be faithful, diligent, and dependable in discharging my duties, and to uphold at all times the laws, policies, and procedures that protect the rights of others.

To observe the precepts of truth, accuracy, and prudence, without allowing personal feelings, prejudices, animosities, or friendships to influence my judgments.

To report to my Immediate Supervisor, without hesitation, any violation of the law or the Company's or its Clients regulations.

To respect and protect the confidential and privileged information of the Company or its Clients beyond the term of my employment, except where their interests are contrary to law or to this Code of Ethics.

To cooperate with all recognized and responsible law enforcement and government agencies in matters within their jurisdiction.

To accept no compensation, commission, gratuity, or other advantage without the knowledge and consent of the Company.

To conduct myself professionally at all times, and to perform my duties in a manner that reflects credit upon me, the Company, and its Clients.

To strive continually to improve my performance by seeking training and educational opportunities that will better prepare me for my duties and responsibilities.

As a Supervisor of the Company and its Employees, I pledge:

To recognize that my principal responsibilities are, in the service of the Company and its Clients, to protect life and property as well as to prevent and reduce crime against the Company, industry, or other organizations and institutions; and in the public interest, to uphold the law and to respect the constitutional rights of all persons.

To be guided by a sense of integrity, honor, justice, and morality in the conduct of business; in all personnel matters; in relationships with government agencies, the Company, and its Clients; and in responsibilities to the general public.

To strive faithfully to render services of the highest quality and to work continuously to improve my knowledge and skills and thereby improve the overall effectiveness of the Company.

To uphold the trust of the Company, its Clients, and the public by performing my functions within the law, not ordering or condoning violations of law; and ensuring that all personnel conduct their assigned duties lawfully and with proper regard for the rights of others.

To respect the reputation and practice of others in the industry, but to expose to the proper authorities any conduct that is unethical or unlawful.

To apply uniform and equitable standards of employment in recruiting and selecting personnel regardless of any protected status, and in providing salaries commensurate with job responsibilities and with training, education, and experience.

To cooperate with recognized and responsible law enforcement and other criminal justice agencies; to comply with state licensing and registration laws and other statutory requirements that pertain to the Company.

To respect and protect the confidential and privileged information of the Company and its Clients beyond the term of my employment, except where their interests are contrary to law or to this Code of Ethics.

To maintain a professional posture in all business relationships with the Company and its Clients, with others in the industry, and with members of other professions; and to insist that all personnel adhere to the highest standards of professional conduct.

To encourage the professional advancement of all personnel by assisting them to acquire appropriate industry knowledge, education, and training.